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Nathan N.
Nathan N.
2023-09-01
As a working family adjusting to life with two small kids, it took a while to realize that we're no match for the mess. We looked into a few cleaning companies and were surprised at how hard it was to find one with availability at a price that's workable for our family. We've now had a few cleanings from the team at Alves Cleaning and they have been great. On time, thorough, and easy to schedule with. Our house looked fantastic each time. The only issue we've encountered was the one time someone put several things through the dishwasher that needed to be hand washed and a wooden cutting board was ruined. We brought it up with Alves and they were quick to offer solutions. Would definitely recommend them!
Siddharth B.
Siddharth B.
2023-08-27
Miriam and Raphael were great! On time, thorough and clean. Wish I had more periodic cleaning by them. Highly recommend to others!
Sarah M.
Sarah M.
2023-08-22
Tatiana has been cleaning my apartment monthly for about 6 months now and I couldn't be happier. She is so thorough, even my bathroom cabinet is sparkling. Baseboards, bookshelves, I always come home and she's left something I lost (earrings, credit card, a favorite pen) laid out neatly. If I ever have special requests they are promptly fulfilled. Alves is very communicative, I always get reminders when a cleaning is coming up. The day of, they text me when Tatiana is arriving (I am usually at the office) and when she's finished. The website is easy to use and to schedule/reschedule if need be.
Serah K.
Serah K.
2023-08-17
Requested Alves cleaning this week for a deep clean in our apartment - 2br/2ba, about 1200 sq feet. Their website is quite nice and I really enjoyed the professionalism in the scheduling interface - and, even though I made a mistake when I set up the appointment, they were able to fix it manually right away without issues. Cleaners arrived 10 minutes into the 2 hour window we were given and went right to work - they were super quiet, inobtrusive, and thorough. Apartment was sparkling when they were done - even one of the bedrooms where we forgot to pick up the clutter beforehand was thoroughly cleaned and organized by the time they left (approx 3 hours for deep clean). They did an amazing job and, even though we intended it to be a one-off event, we've scheduled recurring monthly cleans with Alves now. Yelp and text message communication was on point - not instant, but prompt, and always thoughtful and thorough.
Tatiana G.
Tatiana G.
2023-08-07
I have been using the company for 3.5 years. I am very happy with their work. They are reliable, customer oriented, go out of their ways to make sure my requests are fulfilled. I highly recommend them; can't even think of using another company! Thank you, guys!
Olivia D.
Olivia D.
2023-08-01
I recently used Alves Cleaning to clean my apartment, and I was very impressed with the work done by Miriam and Raphael. They were both professional, friendly, and efficient. Emerson was amazing with the coordination and super responsive and accommodating to all of our requests. I would highly recommend Alves Cleaning Service to anyone looking for a reliable and professional cleaning service. I will definitely use them again!
Suppaluk R.
Suppaluk R.
2023-07-25
Very happy with the service. Communication- Emerson responded to our request via Yelp very quickly and answered all the questions. He provided a handout over text with the details of the cleaning that would be covered which was very helpful. Very professional. The team was very professional and arrived on time (they actually arrived early and were ready to start right on time). Service - excellent. Previous tenant left the unit in a mess. They didn't even try to clean. Emerson's team came in and did a move out clean. It took them ~4-5 hours for 2 BR 1BTh for 2 people. I was most concerned about the freezer and stove/hood, so I pointed them out to the cleaner. They did a good job with it. They texted 30 mins in advance for me to come back for a walkthrough. Emerson was there to inspect the work himself and walked me through the work his team did. Price - very reasonable. Highly recommend! Note- the cleaners don't speak English well but we had no issue. They work hard and the work shows. I had my kids with me when I meet up with the cleaners In the beginning. Although she doesn't speak English well, she waved to let me know to take my kids out before she spray any cleaning chemicals. I really appreciate that. Great customer service.
Sylvia H.
Sylvia H.
2023-07-18
Great job cleaning our home, post a construction project. Very efficient and timely communications, and excellent detail in cleaning. Much-appreciated.
Callie W.
Callie W.
2023-07-08
The team does a great job every time. super thorough and very open to taking direction. Highly recommen!